Why Managers Don’t Listen (Poor Listener Syndrome): and the Cures!
One of the most important skills for any manager is listening. Listening demonstrates respect, concern, an openness to new ideas,… more
Leadership-Coaching
How can you reach remote workers in engagement surveys?
Running engagement surveys online is an obvious choice for most companies. It is, after all, more cost effective, generally has… more
1-1 Meetings Getting Stale? Make this Change for Better Results
Acknowledging team success via a “Friday Wins Meeting” like this one at content marketing tech firm Percolate has become standard… more
Not Sure How to Handle a Possible Harassment Issue? Ask Madeleine
Dear Madeleine, I have been assigned to handle a new team and we are currently in the developmental stage. Yesterday… more
What if Serving Others Actually Serves You, too?
What if Serving Others Actually Serves You, too? Guest post from S. Chris Edmonds: The cashier at the checkout line… more
What to Look for When Building a Servant Leadership Curriculum
“Building a servant leadership curriculum begins by identifying the attitudes, skills, and behaviors of a servant leader,” says Vicki Halsey,… more
5 Ways to Deal with a Bad Boss
Bad bosses can be deadly. One 15-year study found that when employees had a difficult relationship with their boss, they… more
What One Successful Leader Learned About Optimism From Failure
If you spend any time on social media or even just watching the news, it seems there’s not much to… more
Doing the Work of Two People? Need Help? Ask Madeleine
Dear Madeleine, I work as a training manager in a large organization. Two years ago my boss was let go.… more