Crush Your Competition With Personalized Service!
Do you want to crush your competition? Then you have got to be fast, flexible, friendly and personalized! Click here… more
Customer Engagement
Learn from others and share what you know about Customer Engagement – Join our HR community today
Killing It By Personalizing It!
Increasingly, every customer is going to want more personalization, more speed, more authenticity and less hassles from anybody that they… more
Personalize For Me or Lose Me
These are fabulous times if you are a customer. These are fabulous times if you are trying to serve a… more
Here Are Seven Characteristics That Will Protect You From a Robot or an App
Let’s face it. Many jobs have already been displaced by a robot, an app or a computer terminal. Technology cannot… more
The Science of Happiness: What’s Your Happiness Set Point?
This is going to be art’s greatest moment since Mona Lisa sat down & told Leonardo da Vinci she was… more
The High Price of a Toxic Company Culture
A toxic company culture will erode an organization from its core by paralyzing its workforce, diminishing its productivity, halting virtually… more