Customer Engagement

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TLS Continuum Part 66: The Missing Element in Process Improvement

The United States as a country is losing its way. Many global businesses are losing their way. The educational system… more →

If we look back in time, we find that whether you call it HR or personnel it has always it… more →

Commandment #1: Thou shalt become one with the customer/client internally or externally Commandment #2: Thou shalt remember that the… more →

In this final installment in this four part series we have reached the step, which the TLS Continuum looks at… more →

In last week’s blog I discussed the response to What if? What does our future organization look like to the… more →

In last week’s blog I discussed the response to the question What Is? The intent was to present you some… more →

Welcome to the first of four posts that explore the interconnection between design thinking and the TLS Continuum. It is… more →

I have written extensively in this blog series about the power of the TLS Continuum in your organization. Like most… more →