Great use of social media, the Memorial for Flight 93
The web site OhMyGov! ran a story called “12 Social Media for Government Stories To Remember 2009″ which listed the Flight… more
Employee Engagement
When will politicians understand that Twitter is not for one-way social interaction?
Business leaders are often far ahead of Federal-level public officials, at least in my personal experience, in understanding the use… more
2010, the year of the Social Anti-Guru
The social gurus, the self-proclaimed leaders of Social Media, Social CRM, and everything else social…. In 2010 businesses are going to return… more
Dear CRM provider, are you proud of your products?
If you are proud of your products, your services, whatever your offerings are, you should take every opportunity to spread… more
Want more women developers? Lose the Star Wars posters
No seriously. That’s what a study by Sapna Cheryan of the University of Washington found. The more stereotypical nerd and… more
Government 2.0: Some insights on how San Francisco is going Social
I spent some time chatting with Adriel Hampton about the ins and outs of Social Media and Government 2.0. Adriel is in… more
Following up on Which Social Media Monitoring Solution is most discussed
If you read my post from a couple of days ago on this topic you saw that I was able to… more
How Overdrive Interactive does Social Media Monitoring
I am always looking to chat with real business or government users of CRM and Social Media Monitoring (SMM) solutions and… more
Which Social Media Monitoring Solution is most discussed?
While the level of discussion about a product/company is never the full story, it does provide insight into how well a… more