I had a short e-mail based question and answer session with Richard James, who works for the Delaware Division of… more →

If you have not yet taken this quick (30 seconds) survey do so before reading on. ….   It’s okay, I’ll wait… more →

No….  Yes….. Maybe…..  Not sure….  Truthfully, while I am not 100% convinced, my feeling is that social media can be… more →

I was impressed by this Twitter Strategy Template that I came across today for Government Agencies.  Yes, it is overkill… more →

I love opening my big mouth and telling you my opinions on CRM, Social Media, Business, Engineering, and any other… more →

I was fortunate enough to meet Rebecca through twitter as the result of asking about social job hunting success stories. … more →

I have been very excited by the work that is underway on the Government 2.0 front.  The US, the  UK,… more →

I had the pleasure of chatting with Lois Townsend who is in charge of the Social Media Strategy and Operations Group at HP.  We focused… more →

That’s what I hear from far too many experts these days and I was especially disappointed when I saw yet another… more →