Alright, you have been hearing me talk about CRM and Social Media for a long time now and if there… more →

As you’ve probably noticed, I have been talking to a lot of companies, and now government agencies, to educate myself… more →

I had a short e-mail based question and answer session with Richard James, who works for the Delaware Division of… more →

If you have not yet taken this quick (30 seconds) survey do so before reading on. ….   It’s okay, I’ll wait… more →

No….  Yes….. Maybe…..  Not sure….  Truthfully, while I am not 100% convinced, my feeling is that social media can be… more →

I was impressed by this Twitter Strategy Template that I came across today for Government Agencies.  Yes, it is overkill… more →

I love opening my big mouth and telling you my opinions on CRM, Social Media, Business, Engineering, and any other… more →

I was fortunate enough to meet Rebecca through twitter as the result of asking about social job hunting success stories. … more →

I have been very excited by the work that is underway on the Government 2.0 front.  The US, the  UK,… more →