Check out the new book by one of our favorite authors Peter Psichogios

Leading from the Front Line: Learn How to Create Exceptional Customer Experiences.

Click here to learn more about Peter's new book!

Become the CEO of You Inc!

I talk with senior executives from all types of organizations all over the world on a regular basis.

One of the biggest complaints and challenges these executives tell me they face is the bureaucratic nature of their organizations.

Let’s face it. Virtually every large organization suffers from some type of bureaucracy and company politics.

These actions create no value for the customer.

If you are in an organization that is bureaucratic and or political, how do you rise above it?

The answer is in the title of this blog. Become the Chief Experience Officer of You, Inc.

You may or may not be in a “leadership role” but you can take the “lead” in creating personalized, authentic and friendly interactions.

When you become the Chief Experience Officer of You, Inc and create differentiated, value added experiences, you will become indispensable to your internal partners and your external customers.

Click here for the graphic below. Print it, and put it on your bathroom mirror where you put on your make up or shave so you see it on a regular basis.



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