This article originally appeared on Entrepreneur.com Plenty of leaders say they offer an “open door policy” to encourage employees to… more →

The other day, I gave a leader feedback about how to develop one of his team members, prepared for a… more →

Sometimes things happen at work that seem just plain wrong. Most of us stand by, hoping conditions will get better.… more →

During a recent visit at a client company, the management asked me about the problem of service reps who feel… more →

This article originally appeared on Entrepreneur.com. A common refrain I hear from business leaders is, “We hire them, we train… more →

Thanks to the #MeToo movement, we all know not to tell colleagues that they look “hot.” But language that isn’t… more →

Maybe you’ve heard this saying: “The world is divided into people who know they are right.” That’s the entire saying… more →

It’s a boss’s job to provide employees with direction and guidance, ensuring effective performance and development. That includes keeping employees… more →

This article originally appeared on hbr.org. It has become common advice for businesspeople to use “I statements” — such as,… more →