I do get some questions from my readers, and I love it when I do. However I notice a trend… more →

This is a question that I am still a bit puzzled by. Because of this: A lot of companies operate… more →

“I wish I could be rich, so I could afford to be poor” – When it comes down to money… more →

Being a coach is not a title, like a doctor – “Coach” is not a protected title so anybody can… more →

The protagonist in the movie Good Will Hunting, is commenting on his psychologists’ bookshelf, stating that he spend all this… more →

I love working for this company, I enjoy the work I do and the people I work with. I want… more →

[Guest Post: Antonio Ferraro]  – The term trust can be somewhat elusive; however, many people define trust as a strong… more →

At your website, do you add the information you want to share with your customer or do you add the… more →

One of the challenges of being a Chief Customer Officer is that you have a higher passion for customers than… more →