The big bad wolf of positive thinking is negativity. What is negativity and why is it bad? Does it need… more →

Used under the creatice commons licence – Photo by: SalFalko I feel the need to clarify a few things in… more →

I am going to show you a few different call center war tactics today. I have succeeded with this simple… more →

I lack motivation to write on my blog these days. My blog has not been updated since the summer. So… more →

Sometimes you realize that times flies, and all of a sudden, it will be today. This is why I don’t… more →

The influence of single human beings in my life has been huge. I know exact moments in my life when… more →

Today I want to share a story dating back to 1995, I was opening up my very first company. This… more →

So I decided to go to the top of a mountain today. It is not far away and I can… more →

The single most important tool for motivation and employee engagement is a little appreciation. Just a few days ago I… more →