In a recent article for the July edition of The Ken Blanchard Companies’ Ignite! newsletter, senior consulting partner Ann Phillips… more →

Managers don’t have enough high quality conversations with their direct reports, according to Ann Phillips, a senior consulting partner with… more →

What are the attributes of a modern servant leader in business today—someone who puts the interests of others on equal… more →

Learn how to create a servant leadership culture in your organization. The just published June issue of Blanchard’s Ignite newsletter shares… more →

Taking a servant leadership mindset and turning it into a curriculum and a set of skills can be a challenge,… more →

Editor’s Note: This guest post is by Hunter Young. Think about this past week. Did you go to a business… more →

What are your beliefs about customer service—and how are they driving the customer experience in your company?  That’s one of… more →

There are three groups of people you need to take care of if you are going to create a customer-focused… more →

“Don’t forget managers are key to creating a culture of service,” says Vicki Halsey, coauthor with Ken Blanchard and Kathy… more →