Are Your Customers Happy? 5 Key Markers of Customer Satisfaction And Why It Matters

Sales, profit, and customer satisfaction are all key measures of how well your business is doing. It’s one of the most important metrics you can use to assess your performance. Happy customers often become brand evangelists without you asking. This can save you a lot of money on marketing and … Click to continue reading

Tanveer Naseer is an award-winning and internationally-acclaimed leadership writer and keynote speaker. He is also the Principal and Founder of Tanveer Naseer Leadership, a leadership coaching firm that works with executives and managers to help them develop practical leadership and team-building competencies to guide organizational growth and development. Tanveer’s writings and insights on leadership and workplace interactions have been featured in a number of prominent media and organization publications, including Forbes, Fast Company, Inc Magazine, Canada’s national newspaper “The Globe and Mail”, The Economist Executive Education Navigator, and the Ritz-Carlton Leadership Center.

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