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All About People : Ways to Make Work Better

I’m really excited to be a part of the 2016 All About People conference, a curious, creative, cross-industry, cross-profession event all about how to make work better. The All About People team are curating a diverse mix of people to stir thoughts and ideas over a couple of days in June, down on the South coast. My contribution is in development, and will doubtless be influenced by the arts. In order to help me think about the event and prepare, Andy Swann, the creator of All About People, recently posed a few interesting questions to me. He’s kindly agreed that I can reproduce that conversation here. My answers may have some resonance with you, and more importantly I hope you find the questions useful. How might you respond to them?

Andy : What are you working on at the moment?

Doug : Currently I am working on a book proposal, some experimental client work where we are using the arts to explore and improve how we learn, and I’m making plans to attend and speak at various conferences in the UK and USA. I’m also involved in some community of practice work, some work around change and transition, and motivated by recent sales of some of my artworks, I’m finding time to develop my self taught painting.

How would you define an amazing working place?

Curious, creative, caring, and profitable.

What should organisations focus on first – the right people, the right places or the right actions?

Ask people what matters to them. Ask employees, customers, suppliers, everyone. Then, once you’ve listened and clarified, start to act on the smallest things that will make the biggest differences first. Come back and ask folk again when this is done and evaluated. Lead by example and repeat until forever – show you mean business by showing you mean business.

In your experience, what are some of the main things holding organisations back?

Doubt, fear, arrogance, a lack of trust and a lack of clarity.

How deeply should an organisation’s people be involved in its evolution? What should that look like?

As deeply as they usefully can. I’m a fan of using the World Cafe method for facilitating conversations around evolution and development, and other methods are available. During the conversations, don’t rush to judgement, don’t make assumptions. Be invitational, be inclusive, be gentle. Listen well, agree some action and get on with it – life is short.

What is one thing organisations can do to create the conditions for their people to thrive at work?

Make art, and make time for meditation and reflection.

I’m really looking forward to this event, it’s shaping up to be a blend of great learning, great sharing, great fun and great company. If you’d like to come along, tickets are available here. You can use the code SPEAKERDS to get a 10% reduction in the price when booking. See you at the seaside.

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