Over the past few years, there’s been a greater acceptance that one critical measure to succeeding at leadership is building and nurturing relationships amongst those you lead. Unfortunately, every few months a new study comes out revealing that many organizations continue to lose employees to their competitors because employees don’t feel heard and understood. Meanwhile, a majority of leaders still consider themselves to be good listeners.
So why are leaders convinced they’re good listeners when the evidence says otherwise? And what can they do about it? That’s the focus of my conversation with Oscar Trimboli in this episode of my Leadership Biz Cafe podcast.
Oscar Trimboli is an author, keynote speaker, and host of the podcast, Deep Listening. Since his time working as a marketing director at Vodafone and Microsoft, Oscar has been driven by both a passion for helping others become better listeners both at work at and home, as well by his goal to create 100 million Deep Listeners across the world. Oscar has worked with executives and teams at Cisco, Google, PayPal, Qantas, and TripAdvisor to learn how to become better listeners for both employees and customers.
Over the course of this episode, some of the topics Oscar and I discuss include:
- Why so many leaders have poor listening skills even though most leaders believe they’re good listeners.
- How our brains set us up to be bad listeners because of a gap between how many words we can speak and how many words we can hear.
- 3 surprisingly simple things you can do right now that will make you a much better listener.
- The 5 levels of listening that are necessary to become an effective listener.
- The difference between distracted listening and deep listening.
- What are the 4 villains of listening and which one you’re most likely under the influence of.
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Click on the player below to listen to the podcast: