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3 Questions to Help Create a Seamless Customer Experience

The boom in tablet and smartphone usage has fueled the explosion of social customer service. Most conversations are coming from Facebook and Twitter, which causes customers to expect to receive the same kind of service from whatever channel the contact began. This is why seamless customer experience is becoming more anticipated, meaning that customers seek … Continue Reading

3 Questions to Help Create a Seamless Customer Experience by Sofie De BeuleMaximize Social Business


  

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