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Don’t Write a Narcissistic Company Blog

Joel Spolsky explains why your company blog shouldn’t be all about your company:

These days, it seems like just about every start-up founder has a blog, and 99 percent of these bloggers are doing it wrong. The problem? They make the blog about themselves, filling it with posts announcing new hires, touting new products, and sharing pictures from the company picnic. That’s lovely, darling — I’m sure your mom cares. Too bad nobody else does.

Most company blogs have almost no readers, no traffic, and no impact on sales. Over time, the updates become few and far between (especially if responsibility for the blog is shared among several staff members), and the whole thing ceases to become an important source of leads or traffic.


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Revisiting some of my favorite Google work tools: Custom Search

Sometimes I forget that people don’t know about potential learning/work tools that may have been around for several years. Such is the case with Google Custom Search (which has been around now for more than four years).

Anyway…my catalyst for this post was a wonderful online workshop I did last week for AITD. They’ve got a nice line up of professional development opportunities and I was happy to be asked to present on one of my favorite topics – GOOGLE. (Note: Even if you’re not a member of AITD, I think you can could send an inquiry to see if you can sign up for an online event. What’s nice is I did it at US 8:00 pm ET / 5 pm PT (10 am +1 Sydney) so it’s a nice evening option for those in the US.)

One featured tool I had kind of forgotten about was Custom Search Engine. The name is pretty self-explanatory. You can create your own search engine using one or more websites or specific web pages, host a search box on your own website, and create a custom look and feel. You can add other people’s custom search engine  when shared by the creator.

One nice example I found was in Adobe’s Community site. They use it to selectively index Adobe learning and support content as ...

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A Basic Introduction to Social Networking

As our Work Literacy Ning site (2008) is in danger of getting bumped off the Net due to Ning’s new pricing policy, I will post some of the key articles here so we don’t lose them. Thanks again to Michele Martin for writing a significant portion of this.

Introduction to Social Networking

Online social networks facilitate connections between people based on shared interests, values, membership in particular groups (i.e., friends, professional colleagues), etc. They make it easier for people to find and communicate with individuals who are in their networks using the Web as the interface.

By some definitions, just about all Web 2.0 tools are a form of social networking, but for this module we’re going to focus on “ego-centric” social networks, those that are focused on individuals, as opposed to networks that build up around objects, such as Delicious, Flickr, Slideshare, etc. (Note you can learn more about the concept of ego-centric vs object-centric networks here ).

There are several different online social networks, but for our purposes, we’ll focus on the three that tend to be used the most by learning professionals–Facebook, LinkedIn and Ning. Each of these ...

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Entertainment, celebrity Facebook pages the most liked - Govt and local business the least

Hubspot has a useful graphic that makes sense when you think about it, but is still useful when someone comes to you asking for a Facebook page with 10,000 fans by next month.   The most popular Facebook pages according to Hubspot, involve movies, TV shows, popular books, bands and so on.

And at the bottom of the scale we have Govt pages, musicians (I guess unknown ones?), local businesses and Govt public services.

In fact, Inside Facebook says that entertainment sites are now driving a larger proportion of traffic to the social network, helped along by Facebook’s ‘like’ button that it unveiled the other month (and that I’ve finally got around to installing myself).

Inside Facebook quotes Compete stats that show that the whole boycott Facebook campaign over privacy issues was something of a non-starter, and probably a discussion point only among the minority of us that read the social media and tech press - in the US at least, Facebook gained 2.1 million new visitors in May.

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What is the Annual Value of a Facebook Fan for a Consumer Brand? $136!

A study by social media agency Syncapse (PDF) puts the value of a Facebook fan for a consumer brand at a really high $136! The study calculates the additional dollars that can be expected to be attributed to a Facebook fan in comparison to a Facebook user who is not a fan.

Syncapse arrived at this number by putting a dollar value to five aspects of fan behavior using data from 4000 panelists in North America who were fans of the top 20 consumer brands on Facebook –

1) Product Spending: Fans spend an additional $72 than non-fans ($157 versus $85).
2) Brand Loyalty: Fans are 28% more likely to continue using the brand than non-fans (75% versus 47%).
3) Propensity to Recommend: Fans are 40% more likely to recommend a product to their friends than non-fans (68% versus 28%).
4) Brand Affinity: Fans are 42% more likely to feel a connection with the brand than non-fans (81% versus 39%).
5) Earned Media Value: Fan interactions on the Facebook page resulted in free or earned brand impressions to their friends.

Syncapse attributed a value of $72 for product spending, $44 for brand loyalty, $13 for propensity to recommendations, and $7 to earned media value, totaling to ...

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11 Simple Ways to Get More Visitors to Your Blog or Website

Website Traffic Simple Ways to Get More Visitors to Your Blog or  Website
You’ve picked the domain, decided on the design and started posting great content that showcases your expertise. 

The hard work is over, right?

Not exactly—after all, you need people to actually read that useful content that you’re diligently cranking out. So how do you get those eyeballs to your site? There are literally hundreds of ways to drive traffic to your blog or website, but here I will highlight just a few of the ways to drive traffic and generate interest in what it is you have to offer.

Write articles: Most of the article directories online are free to submit your articles to. They usually allow you to add a resource box at the end, which can include a blurb about you and your business and a link back to your site.  Some of the directories I like to use include Ezine Articles, Go Articles, Idea Marketers and Articles Base.

Comment on other blogs: When you comment on other high-traffic blogs in your niche you not only get a link back to your own site, you’re also boosting your site’s visibility in front of the blog owner and the others leaving comments.

Social media: Provide links to your latest posts on sites like Facebook, ...

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5 Great Ways to Prospect for New Business on LinkedIn

Spare a dime?

While many social media marketers concentrate on Twitter and Facebook, a lot of Business-to-Business (B2B) Business Development professionals already know that LinkedIn is the preferred place to prospect for new business in social media.  With an executive from every Fortune 500 company represented and an average household income of over $100,000, LinkedIn is a perfect place to prospect for decision makers in the industries you want to sell into as well as a prime destination to make alliances with other businesses and professionals that can help grow your business.

I recently had a conversation with a good friend who was having some challenges prospecting in social media, and this is the advice I gave him in using LinkedIn to prospect for new business.  Note: LinkedIn is a social networking platform of trusted relationships that can work against you if you just use it to look up people and simply cold-call them.  Engaging with the community as I suggest below will give you better mileage and start the cycle of inbound marketing bringing leads to you.1) Grow Your LinkedIn Connections

LinkedIn is ...

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Understanding SEO, SMM and PPC – a gardener’s analogy

What’s SEO and what does it do? Do I need it? What’s PPC?

Those are some of the most common questions I’m asked when I begin working with clients small and large. Let’s start by defining them:

  • SEO means Search Engine Optimization In short, this is getting a site to rank better in search engines using techniques that are both technical and marketing oriented. Some SEO is performed onsite, other aspects are performed offsite.
  • SMM means Social Media Marketing Though this is a broad category including everything from blogging to YouTube to Foursquare and all of the social networks, we can understand it as using social tools on the web to foster interest, engage our target market and ultimately achieve goals – whether those goals are brand awareness, fundraising, sales, thought leadership, etc.
  • PPC means Pay Per Click Advertising! The most common PPC campaigns are through Google AdWords, and this group is also commonly known as SEM or Search Engine Marketing, as many of the ads appear among search engine results.

Did that solve all your problems and answer all of your questions? All ready to go and handle your web marketing? No?

Let’s work with an analogy ...

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Social networks now more popular than search engines

One of the buzz-words of the past year has been how SMO (social media optimisation) has replaced SEO (search engine optimisation).   And Hitwise has some stats of how in the UK social networks had more traffic than search engines in May for the first time.

During May, social networks accounted for 11.88% of UK Internet visits and search engines accounted for 11.33%. May was the first ever month that social networks have been more popular than search engines in the UK.

According to Hitwise, Facebook accounts for 55% of all UK social media visits, three times as many as YouTube.   Meanwhile Twitter is now the 3rd most popular social network in the UK.

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Are You Making Social Media More Complicated Than it Needs to Be? Some Top Back-to-Basics Tips

complicatedandstressed 300x199  Are You Making Social Media More  Complicated Than it Needs to Be?  Some Top Back to Basics TipsSomeone asked a question on a message board the other day, and it started me thinking again about something I’ve been noticing more and more lately.  The question was basically “Have any of you landed any business from your social media connections?”

It’s a perfectly valid question, to be sure—and I decided to take a moment to reply to it.  My answer was a resounding yes, but as I clarified, not in a “Hey, let me hire you right off of Facebook/Twitter/LinkedIn etcetera” kind of way some people might be looking for.

In fact, it doesn’t usually happen that way, folks.

This idea that social media is somehow supposed to function as a direct sales channel goes hand in hand with what I have been seeing more of lately—people seeming to want to make social media a lot more complicated than it needs to be.

In the amount of time someone has gone back and forth debating how much time it’s going to take out of their schedule, worrying about what to say and stressing over whether “social media really works,” they could have already set up a profile, started connecting and be well on their way to seeing that yes—it really and truly does work.

Here’s how ...