I had the honour of being asked to speak to a group of fantastic Scottish Women in Business ( SWIB)
members this week about social networking for business. I planned to
talk about the 5 Cs of Social Networking until the lovely Morag from Fission Creative inspired a 6th and I wanted to share these with you
1 Connecting
Connecting /friending/following etc is the starting point. A key
thing to think about when you start out using social media is what you
are trying to achieve and focus your networking activity on that. And
remember that you would not go into a real life networking event, march
up to someone you have not met before, give them your card and say that
you want to connect – so don’t do that using sites like Linkedin – take
a moment to personalise your invitation !
2 Conversation ….
…which is where the development of a relationship happens. Just like
it always has been. You can comment on a Facebook wall , or add an @
response on Twitter or send an email using Linkedin. The additional
benefit to doing this publically is that others notice you too. It
still holds that you should be cautious about butting in on somebody’s
conversation in a social event or on the train but in the social media
world it’s fine – as long as you have something interesting and
relevant to say of course which brings me to …
3 Content
A few interesting posts/tweets/comments trumps a series of drivel any
time. Talk about things that you think others might find interesting.
Test out ideas, look at what others do and experiment until you find
your own level. Always use your own “voice” because if you are aiming
to eventually meet people in real life that you have built a
relationship with online you want to continue on from what you have
started.
4 ( and thanks to Morag for this ) Credibility
When people are getting to know you online they will look for social
proof to back that up. Who do you mix/have conversations with? What kind
of links do you share? Who do you follow/like? Statements about your
strength/skills/knowledge in an area should be backed up by some
evidence. This of course has always been the case but Google etc makes
it much easier for potential buyers/clients to check what you say for
themselves.
5 Collaboration
An early concern about using social networking for business was that
your competitors can see what you are doing and who you are speaking to.
Of course that is the case but on the flip side it can mean that they
see an opportunity for working together that would be more appealing to
a potential client. Several of my current projects are with fellow
coaches and trainers. Collaborative working has huge possibilities!
5 Clients ( and customers)
Without this what is the point? Remember that all of the previous
activity – how you approach it, how you commit to it and what you put
into it – if done well will lead you to people who will pay for your
product or service. This means of course that social media activity is
WORK . It might feel like play – and indeed some employers consider that
it only has that function – but to really do it well you should give it
the same focus as any other part of your job.
So there you go . Maybe there’s a 7th or 8th C that you would like to add? If so – please leave a comment!
If you would like support to work how you should interact
with social media I offer coaching for “absolute beginnners” and for
those who are a bit further on. Email me for more information
jackie@consultcameron.com
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