Jennifer Miller - Posts

 

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Stewardship – A Leadership Concept that Stands the Test of Time

Where were you twenty years ago? About twenty years ago, I was in a large hotel ballroom listening to Peter Block, a best-selling author and consultant who had just released a book called Stewardship. The most powerful lesson I learned that day didn’t come from Peter’s book. It came directly from him. After a glowing [...]

Why Empowering Your Sales Team is Good Business

Guest Post by Lisa Kosak

Note from Jennifer: I met Lisa at a GRAPE networking event and have enjoyed getting to know her. Lisa has years of “in the trenches” management experience and a true passion for employee engagement, so I invited her to share her leadership thoughts with you. Here, she shares the challenges and benefits of joining a new team as a sales leader.

Hands in Huddle Go-team pose_iStock_000008506606XSmallStarting a new job in a leadership role is always challenging and let’s face it – it can be downright intimidating!  You are the new kid on the block and you need to learn the culture, people, and inner workings of the company – quick!

It’s even more daunting when you’re facing a team of unmotivated or “skill challenged” team members. As a sales and marketing manager transitioning into a new team leadership role, I have found myself in this situation countless times. I needed to connect with the team, earn their trust and respect, and motivate them to produce results. My best strategy for acclimating quickly? Hands down, I have found that empowering employees effectively accomplishes all of these goals and the best part? It’s a win – win ...

Auditing Your Workplace Relationships

First published in 1989, Stephen Covey’s book The Seven Habits of Highly Effective People was life-changing for me in many ways.  I especially appreciated the concept of the Emotional Bank Account, even though it technically isn’t one of the “habits”.

Throughout my life, this simple idea of relationship “deposits” and “withdrawals” has helped me monitor the way I interact with others to ensure that my interpersonal “ledger sheet” is just as healthy as my financial one.

Not too long ago, there was a situation in my household where one of my children fibbed to me prior to bedtime. The next day, after discovering the truth of the situation, I found myself ever-so-slightly less trusting of answers being given from said child. I was shocked at my hasty conclusion– surely one fib does not a liar make! Luckily, I was able to recall the Emotional Bank Account and use the simple analogy to help the fibber understand that there had been a decrease in our Mother/Child trust account.

Yes, the “withdrawal” in the example above was small, but it reminded me how quickly our interpersonal resources can be ...

Trust & Transparency – May 2013 Frontline Festival

We leadership bloggers love to talk about trust and transparency. Karin Hurt of the Let’s Grow Leaders blog has selected these intertwining topics to feature for her May Frontline Festival. It’s a fantastic compilation from over twenty active leadership bloggers. Topics include trusting your team, trusting yourself (HUGELY important, and often overlooked), how to building [...]

Daily Ways to be a Mannerly Manager

Emily Post, considered by many to have helped shaped societal etiquette norms in the latter half of the 20th century, once said: “Nothing is less important than which fork you use. Etiquette is the science of living. It embraces everything. It is ethics. It is honor.” I love the link between “manners” and “honor”! Here’s [...]

Leaders Open Doors – Simple, Yet Profound

Leaders Open Doors is a quick read, but one that will definitely stir your thinking. See the three reasons why I think you’ll want to put this book into your business library: Drat You Tube! No, I don’t sing the book review, this is just the dorky screen shot that uploaded.     Other business [...]

An Introvert’s Plan for Working a Room

Introvert + Global Company Meeting + Unfamiliar Peers = Increased Stress This is a “people equation” recently faced my coaching client Pete. He was preparing to attend a company-wide, week-long symposium attended by colleagues from throughout the world. Adding to the stress was the fact that Pete’s department had recently reorganized. On the plus side, [...]

Happy at Work – How to Use Feng Shui for Better, More Harmonious Work Relationships

Guest Post by Kathryn Weber

 Improve work relationships by paying attention to office surroundings

Improve work relationships by
paying attention to office surroundings

In today’s right sized, merged and acquired workplaces, not to mention dismal job outlook reports in the news, it’s hard to find much to be excited or positive about in the office. It’s put a lot of people on edge – and that edge shows up in our work relationships. From snippy coworkers to overbearing bosses, to the downers that pull everyone into a depressing funk or the side-winders who slink in to hiss out some unverified piece of gossip, it’s all we can do to remain calm and carry on.

But there’s something you can do to create better workplace relationships and harmony in the office, and that something is feng shui. It might not be the first thing that comes to your mind for improving your workplace relationships, but it’s an indirect way to create a subtle goodwill without the fat and calories of bringing in doughnuts every day.

Create the feeling

One of the most potent ways to affect your workplace colleagues is to create the kind of environment you most want to work in. That means your office or cubicle should be relaxing, ...

Is Leadership Transparency Always the Best Policy?

I had a great exchange of ideas with Terry of the Wise Leaders blog about trust as a renewable resource. During our exchange, Terry shared this intriguing thought about the connection between trust and consistency in the leader-follower relationship: To build trust, followers look to their leader to be consistent [. . .] followers like [...]

Life Outlook – Are You Seeing Donuts or Holes?

Food for Thought: Optimism is a choice – you can choose to see donuts or holes. Look around you – work to see if you can find a baker’s dozen of donuts today.