This post was originally published by CallMe! IQ, the online resource for Human Capital issues facing the Call Center and Business Process Outsourcing industries. The original post: High Cost of Employee Dis-engagement. While this particular post is geared towards call center employees, there’s great information, action plan and case studies that apply across all functional [...]

Original source: The Daily Infographic Communication is the process of conveying information. Almost all species have some sort of communication system. However, successful communication is the trait that has made humans the most successful species. This infographic shows a timescale of how communication has evolved over time. It’s hard to imagine communication long before the [...]

Image courtesy of KnotworkShop on etsy I know I’m dating myself, but I still get a little faint when I think of the scene in Dirty Dancing where Patrick Swayze comes into the room, finds Baby and says “Nobody puts Baby in a corner.” Although often overshadowed and overlooked, she was integral in executing the [...]

When I present social business as my passion, I’m often amused by the fact that the average listener assumes I’m talking about Yammer, Facebook or Sharepoint. I suppose I can see, from their perspective, why they think social platforms equates to being a social business. It’s easy to become distracted by shiny, new tools and [...]

Source: Is Your Job Killing You, OnlineUniversity.net The productivity of the average worker has skyrocketed thanks to technology, but it comes at the price of a sedentary lifestyle. And mounting research suggests that sitting at your desk for eight hours a day can have a dramatic impact on your health. The past 40 years have [...]