All Posts by Social HR Category

Social HR

View: >
 
View: >
avatar

Your Single Biggest Corporate Culture Document is...

...your employee handbook.  Yep, it’s the first document employees get that tells them what their career with your organization will be like.  Take a close look at your employee handbook.

What would it tell an employee…

About your image and brand? Think about how the handbook is presented, copied/printed, etc.  What message does that send to a new employee?  Is it the message you want?

About the employee/employer relationship? Consider if the wording is conversational or legalese.

About your priorities? Examine the order topics are presented.  I always wondered why safety was at the end of a handbook if being safe was of the utmost importance.

Okay, so employee handbooks aren’t usually very sexy or fun.  IMHO, employee handbooks are marketing documents – not legal documents.  It really is possible to protect your organization and convey your culture at the same time.

What thoughts do you have about employee handbooks?  How can we revolutionize what’s currently viewed as a necessary evil?

Image courtesy of johntrainor

You May Also Like:

  1. The Book of No
  2. My Biggest Mistake
  3. The Art of Being Subtle

...
avatar

GenY: So “Different” They’re the Same

I’m overwhelmed by the generalities about Generation Y in the HR-related press and blogs. They’re entitled. They expect to start at the top. They need a gold star every two minutes to know they’re doing good work.

What do I see in GenY? A group of young employees who want the same things from work and behave in very much the way I did when I was their age. And if you’re honest with yourself, you’ll likely admit the same. Sure they want to be at the top. That’s where the action is. They know they have to work hard to get there, though. But if you’re not giving them the “gold stars” – meaningful feedback on their work and praise when they do it well – how will they know they’re doing the right thing? But their drive does create one big challenge for business today – creating opportunities for them to grow into greater responsibility and contribution quickly, and remaining true to the company values at the same time.

That’s right – company values are very important to GenY. In fact, recent BlessingWhite research showed the top 5 characteristics recent grads want from their employers (quoting):

1. Company values, mission and culture
2. Recreation (gym facilities, ...
avatar

The Oatmeal's 10 Types of Crappy Interviewees (No. 10 - The Appeaser)


Buy something from The Oatmeal
avatar

Job Hunting? Be the needle in the haystack…

A few days ago, I told my husband the story of my brother and his unique approach to interviewing and finding a job. With perseverance, creativity, preparation and bit of luck, he landed the opportunity of a lifetime!

Like so many other people adversely affected by the staggering economy, he was laid off several months ago resulting from a reduction in force.  Adding insult to injury, the layoff occurred two weeks before Christmas, and the family’s holiday cheer evaporated faster than ice on a hot day. The stark realities of my brother’s situation set in and he began the daunting, and often overwhelming process of finding employment.  As a recruiter, I knew what he was up against and how hard it can be to stand out from a sea of other job seekers and grab a potential employer’s attention.

A short time ago, a recruiter contacted my brother to review an exciting opportunity with a growing firm. The recruiter provided the job description, which my brother reviewed, breaking it down piece by piece. This gave him a strong understanding of the qualifications of the position and specific responsibilities. Once the interview was scheduled, my brother knew that he would have .. ...

avatar

Re-inventing Management at the Management Innovation Exchange

The Management Innovation Exchange or MIX is truly a great place for learning about innovative management practices and ideas for reinventing management. I highly recommend it if you have a passion for re-defining the ‘way things work’. In fact, I too contributed a “hack” to make people managers more accountable for their employees by building attrition costs into the managers’ P&L.

I am putting together a small list of hacks and stories which I found most interesting on the forum:

  • Julian Birkinshaw of the London Business School writes a thought-provoking piece on “What is Your Management Model?” We have all talked about business models, but not much about the management model. How are we going to make choices about people, effort coordination, objectives etc.? How will we balance a traditional vs. a new-age management practice? Ultimately, what’s more important – the business model or the management model? Must Read.
avatar

Beyond the Browser: The changing shape of the internet

Chris Anderson’s article The web is dead: long live the internet, in the August edition of Wired magazine, has attracted a lot of attention, including mine, but for many the title of the article would mean very little. For the past five years I have been running 1-day workshops on learning technologies for new l&d professionals, in which I include a team quiz. The opening question asks, “When was the World Wide Web officially launched?”, with options for the 70s, 80s or 90s. Perhaps one team in ten gets the answer right – the 1990s – because they know the internet goes back a long way and they believe the web and the internet are the same thing. As we know, they are not.

The World Wide Web is a system which allows documents formatted using Hypertext Markup Language (HTML) to be shared across the internet in the form of web pages, aggregated as web sites. Web pages are viewed using applications called web browsers (Internet Explorer, Firefox, Chrome, Safari, etc.). The web was the creation of Sir Tim Berners-Lee (pause for God save the Queen) when he was working at CERN in Geneva.

As the diagram in Wired shows, prior to the 1990s, the internet was primarily used for FTP ...

avatar

Rank and File: Not a Motivational Tool

A practical question for you: “What should employers do to make their employees work harder when financial incentives [aren’t effective] anymore?”

What do you think? Let’s take a best case scenario – all of your employees are paid properly, fairly and well for their level of work, experience, contribution and cost of living needs. You’ve seen the negative fall-out from financial incentives (cash bonuses) and are looking for other methods of motivation. What are the options you would legitimately consider? Behavior-based employee recognition? Efforts to change the company culture to create a workplace employees want to engage in? Something as simple as a team lunch?

Would you consider implementing stacked ranking – as a method of motivation, I mean? A management professor at Wharton considered this, “… looking at rank as its own reward. I wanted to find out whether workers truly want to know how they rank against their peers and … if they knew how they ranked, did it cause them to adjust their effort?”

Paul Hebert over at i2i raised some interesting issues with the research and how it was constructed, not least of which the pool of workers used (recruited from ...
avatar

From Candidate to Career: What to Expect in a Phone Interview

Knowing how long your phone interview will last and the type of questions you should anticipate is important. Talent acquisition coordinator Amelia Barron discusses what to expect during a phone interview.

Missed an episode in the series? No worries. The entire series can be found on our YouTube channel.


Link to original post ...
avatar

The art of following up with recruiters and hiring managers

The squeaky wheel gets the grease is a saying that truly applies to advancing the hiring process. That said, if the wheel squeaks too much, it gets thrown out and replaced. This is why it is so important to strike a careful balance between reminding recruiters and hiring managers that you are interested and annoying the daylights out of them.

So how do you know when to initiate contact and when to back off? 

Immediately after an interview, a thank you note to both recruiters and hiring managers is appropriate. If you have been introduced to a role via a recruiter, it is important to keep him/her in the loop with everything you do. Aside from an initial thank you note, if you contact a hiring manager directly after a recruiter has presented you as a candidate, it may be considered inappropriate.  Be sure to assess the situation carefully.

Many times, a hiring manager truly wants to fill a role, but is juggling a variety of responsibilities and the process can lag. Don’t take it personally. It is likely that there are other people that must be available to interview you; and if they travel often, this can delay things, too.  Try not to assume it is a ‘ ...

avatar

Social Software: The SharePoint factor

I’ve recently downloaded AIIM’s report “SharePoint – strategies and experiences” and it makes for a stimulating if number heavy read. AIIM is an Enterprise Content Management (ECM) body and the report reflects this. My background and focus is on social software in the Enterprise. And as I’ve been arguing, the whole area of ECM, internal comms, intranets and content management systems is in a state of flux, not least because of the drivers created by social software.

Reports such as this provide one with a window into this world from one perspective and provide a rich source of information. It was created from inputs from over 600 companies, the majority being US based and followed by Europe and the rest of the world. Of these, almost 2 thirds have SharePoint in one form or another and with this likely to increase, especially with the release of SharePoint 2010.

SharePoint 2010 is of interest of course, in that it provides enhanced social capabilities -the blogs, wiki and discussion capabilities are much better than in previous releases. But what the report shows is that the greatest use is in core data collaboration and document sharing functions and that Microsoft:

...