As a reminder how mistakes impact a culture of engagement and enablement, please check out some of my favorite quotes and a cool  infographic.

“While one person hesitates because he feels inferior, another is busy making mistakes and becoming superior.”
-Henry C. Link

“There are only two mistakes one can make along the road to truth; not going all the way and not starting.”
-Buddah

“Failure is only the opportunity to begin again, only this time more wisely.”
-Henry Ford

“Experience is simply the name we give our mistakes”
-Oscar Wilde

“If you’re not making mistakes, then you’re not doing anything. I’m positive that a doer makes mistakes.”
-John Wooden.

“The successful man will profit from his mistakes and try again in a different way.”
-Dale Carnegie

“Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep.”
-Scott Adams

“A life spent making mistakes is not only more honorable, but more useful than a life spent doing nothing.”
-George Bernard Shaw

“An expert is a man who has made all the mistakes which can be ...

We can no longer ignore how pervasive mobile is in today’s world. According to the International Telecommunication Union, “there are almost as many mobile-cellular subscriptions as people in the world.” It only makes smart business sense to embrace mobile as part of daily business.

Yes, embrace mobile. And not just when customers want to buy your product or service using their phone. Organizations need to think about embracing mobile as part of their corporate culture. This includes within the recruiting and training functions.

ASTD’s latest research, titled “Going Mobile: Creating Practices that Transform Learning“, offers some insight to the direct drivers of greater market performance and learning effectiveness. Two of them are things we’ve talked about before: 1) Mobile Learning and 2) Bring Your Own Device (aka BYOD) programs.

Bringing mobile into organizations takes time and a well-thought out plan. During this year’s SilkRoad Connections conference, Cindy Riddle, one of SilkRoad’s instructional designers, shared their journey to embracing mobile learning as a company. She used a 4-phase model to outline how mobile ...

Would you like to learn a success principle that costs you nothing but the small amount of time it takes to use and can return dividends for you, your personal life and business career that can last a lifetime?

What would you pay me if I could give you an envelope with a secret formula for getting the most and best out of every interaction with every person?

How much do you think creating a positive experience with every interaction would mean to you personally and professionally?

Something that is guaranteed to get you more opportunities and more people who will help you get there.

So, you haven’t answered the question.

What would you pay for that secret formula inside of a sealed envelope?

How much would a guaranteed success formula be worth to you, your career and those you work with?

Would a guaranteed success formula be a little deal, a moderate deal, or a big deal for you? 

Regardless of what you think, I’m here to tell you this success formula is a big deal. I’m also going to give you that envelope for free.

The one guaranteed success formula in dealing with people is acknowledgment!

Acknowledgement is a big deal. 

More importantly, ...

Oil producers could do away with the massive, floating platforms that can cost as much as $1 billion to build or purchase.

Without the need to ferry workers by helicopter to offshore sites and house and feed them there, operating costs would drop.

To build the integrated system the industry envisions, a network of remote monitoring sensors will be needed to transmit data and instructions between the surface and seafloor.

Swimming robots, which are now tethered to ships on the surface, will monitor the equipment and perform maintenance, while a new offshore electrical grid will power the submarine operations.

This will happen within six years!

Think of all the jobs displaced; oil workers, transportation workers, commissary, lodging and service workers.

Robots monitored by computers, coming to an industry near you soon.

So, how do you survive in the new reality of machines and robots?

By providing real, authentic human interactions.

The type if your a leader, your employees will stay for.

The type of experiences if your a front line worker that your customers will pay for.

Do you know what your customers value?

Do you know what your customers deem important?

Now and in ...

I’m talking about the type of motivation that leads to intense and sustainable employee engagement.

The type of motivation that creates enabled and aligned front line resources.

Regardless of what your theory of motivation is, if you are a senior executive or front line leader and you want your team to act like owners, then you better develop their skills to enable them to serve customers.

A key question you should be asking yourself if you are a leader is; Are your employees inspired enough, developed enough, and trusted enough to do the right thing, the right way, at the right time for the right reason?

If the answer is no to any of those questions, then maybe this simple infographic can remind you what it takes to motivate.