Check out the new book by one of our favorite authors Peter Psichogios

Leading from the Front Line:  Learn How to Create Exceptional Customer Experiences.

Click here to learn more about Peter's new book!


You can tell we’re running headlong towards the end of a year, as predictions for the next one abound. They make me cringe, and I’m joining in. Here goes:

2012 is gonna be fab.

I just haven’t worked out why yet.

The recession ends here. Now get out there and make it happen.


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