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10 Myths of Employee Recognition & Rewards

Recognize This! -Recognition done right advances your business objectives.

I’m honoured to have an article included in the December issue of Candian HR Reporter in which I debunk 10 recognition and reward myths.

  1. Employee recognition is best given at an annual awards show.
  2. Cash is the best reward.
  3. Employee salaries should be reward enough.
  4. Determining “how” to recognize is the first step of appreciation.
  5. Appreciation and recognition are the exclusive territory of HR.
  6. Appreciation and recognition are only for the elite.
  7. Recognition takes time and energy.
  8. Recognition is expensive.
  9. Appreciation requires tight controls.
  10. Appreciation is a soft skill with no measurable business metrics.

Be sure to click through to the article to learn the reality behind these myths.

The bottom line: Recognition done right is a powerful, strategic method for advancing the business objectives most critical to your organization’s success. Overcoming these myths to arrive at the truth about the role employee recognition can and should play in your talent management practices will help you get there faster.

What other myths do you see in recognition ...

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20 free tools to evaluate social media

rabbitmeasure

One of the first resources we created when starting Rabbit in early 2010 was a list of 20 free social media evaluation tools.   Not measurement, evaluation.  Tools that will give you some form of meaningful data that you can use in reports.  And ones that don’t cost anything.

Fast forward almost two years and a lot of that list is out of date, with many of the originals no longer being around or having ‘upgraded’ to full paid for services.  As a result, it’s time for a refresh.

This is by no means an extensive list, there are other tools around in addition to these, but even a few of them together will provide you with meaningful intelligence.   The 20 are as follows:

1 – Alexa.com
Gives you stats on websites, including global rank, country rank, number of sites linking in, and good basic audience data including demographics.

2 – Amplicate
Like a lot of services, Amplicate operates a fremium model.   A quick search, which will give you a ‘hate’ vs ‘love’ snapshot for a brand is free.   Pay $19 and you get a year’s worth of data.   And for $199 you can download various industry reports.

Amplicate also has a blog with various useful bits of information (for example, ...

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A New Job Era Has Arrived But Skills are Lagging

The continuing U.S. unemployment crisis has left many workers believing there is no tomorrow.

For good reason. Since mid-2008, six million jobs have vanished. Yet how since 2001can the nation’s gross domestic product almost double to over $15 trillion? This seems impossible. Almost 30 million workers are now unemployed, underemployed, or have given up looking for employment.

At the same time 5 million U.S. jobs are vacant. Why can’t businesses fill them from the legions of unemployed Americans?

Here are the facts driving a new job era. U.S. productivity is increasing. In manufacturing and most other business sectors it’s not just advanced machines. It’s increasingly evident that many new advanced technologies are digitizing the whole economy.

Past history shows that today’s surge in productivity will create tomorrow’s jobs and raise living standards. New jobs will come from rising efficiencies in production and innovative technologies spawning new products and services throughout the entire economy.

The flip side to these breakthroughs is that today’s and tomorrow’s jobs require advanced technical skill levels. A workplace may need fewer people, but they must be ...

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HR Is Not Responsible for Your Culture – You Are

Recognize This! –Everyone is responsible for creating the culture you want to work in every day.

Who is responsible for people and culture in your organization? Is that considered the purview of HR? Or is it more correctly viewed as the responsibility of all people managers?

Ron Ashkenas tells the story of Harris Corporation, which has figured this out as it evolves HR to help all managers  take accountability for their colleagues and the overall culture of the organization:

“So HR’s evolution … does not just concern changing HR. It’s also about helping managers take more accountability for people and culture, and eventually blurring the rigid distinction between ‘HR’ and ‘management.’ In fact one of the key contributors to success at Harris was much greater rotation of people between HR and the line organizations. This has created an environment where there is less ‘HR-talk’ since managers and HR people have common perspectives and language.”

This blurring of lines is critical not only for everyone taking responsibility for creating the culture they live and work in every day, but also for taking advantage of the unique talents and influences each person brings. Bill ...

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Learning by failing and sharing (appropriately)

I’ve earlier talked about the importance of failure in learning, and now it’s revealed that Apple’s leadership development program plays that up in a big way.  There are risks in sharing, and rewards. And ways to do it better and worse.

In an article in Macrumors (obviously, an Apple info site), they detail part of Adam Lashinsky’s new Inside Apple book that reports on Apple executive development program.  Steve Jobs hired a couple of biz school heavyweights to develop the program, and apparently “Wherever possible the cases shine a light on mishaps…”.  They use examples from other companies, and importantly, Apple’s own missteps.

Companies that can’t learn from mistakes, their own and others’, are doomed to repeat them.  In organizations where it’s not safe to share failures, where anything you say can and will be held against you, the same mistakes will keep getting made.  I’ve worked with firms that have very smart people, but their culture is so aggressive that they can’t admit errors.  As a consequence, the company continues to make them, and gets in it’s own way.  However, you don’t want to celebrate failure, but you do want to tolerate it. What can you do?

I’ve heard a ...

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The Model You Can’t Manage Without – Part 1

In his book, Your Brain at Work, author David Rock gave organizational leaders an essential model for understanding human dynamics at work.

Forget the “toolkit.”  This model is the foundation that holds everything affecting performance in place. Managers, leaders and co-workers entering the brave new world of business in the 21st century who ignore this knowledge face a serious uphill climb.

We can’t really blame organizational leaders for misunderstanding human dynamics. The modern organization and the rest of the Western World  has been chugging along since the First Industrial Revolution shaped by the thinking of French philosopher and mathematician Rene Descartes.  

In 1641 Descartes wrote his famous essay Meditations which declared that the brain and the mind existed in two separate spheres –  one material and the other ethereal.  His belief that the physical brain was purely a mechanical instrument has since shaped the dominant world view of how humans function.

In his early research, Freud attempted to offer a vision that the brain could change in response to a person’s experience. The Viennese scientific community roundly rejected his notion.  Flash ...

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Activity in HR Software Sets the Stage for Cloud Computing and Social in 2012

Recent activity – including the acquisitions of SuccessFactors by SAP and Rypple by Salesforce – is pumping new energy into the talent management market. Things are clearly heating up in this sector, and HR software vendors and investors have taken note. In the last two weeks, VC funds have been flowing into the human resources software market, with large investments in SmartRecruiters and iCIMS. As such, 2012 shows much promise for the continued expansion of HR solutions into the Cloud, as well as further integration of social media functionality into HR applications.

The increasingly diverse needs of organizations big and small demand myriad options in human resources and talent management software solutions. As they continue to fight for the biggest piece of the pie, I believe more large software companies will make strategic acquisitions. I've taken an in-depth look at what SAP and Salesforce stand to gain from their HR acquisitions, how it will impact this dynamic software market, and where other contenders in this space might make moves of their own.

The Opportunity for SAP in HR: It’s All About the Data

Over the years, SuccessFactors added analytics and ...

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The 5 Biggest Lies Recruiters Tell Candidates

A little while back, Monster took a look at the top lies candidates tell recruiters, warning employers of common tactics used by job seekers to embellish their resumes.

With the hiring market showing signs of life and the war for talent heating up, it was time to turn the tables for an honest look at the top lies recruiters tell candidates.  Obviously, these statements are often true and crucially important when communicating with candidates.  Most recruiters are honest and upfront with job seekers. Largely caring and committed, recruiters really care about every candidate.

The bad news is that many of the most common put offs, while usually well-intentioned and largely innocuous, are as integrated with the recruiting process as applicant tracking systems.

The good news?  Avoiding these “worst practices” instantly translates into observing best practices, an improved candidate experience and an easy win for your employment brand.

5 Biggest Job Search Lies Recruiters Tell Candidates

1. When a recruiter says:  “I’ll keep you in mind for future opportunities.”

It might really mean: “Your resume will sit in our database untouched until you apply for something ...

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2 Reasons Why Google Repeatedly Tops the Best Companies Work For

Recognize This! – Your company culture underpins every success and every failure.

Bob Sutton, Stanford professor and author of No Asshole Rule and Good Boss, Bad Boss is on the top of my list of must-read blogs and books. Last week he recounted his assessment of why Google is regularly at the top of the Best Companies to Work For list.

1) Respect and equality is required at all levels.

“The first reason is that Google does not unduly emphasize status differences among people at different levels or within in the same level.  If you watch how people interact there — receptionists and executives, young engineers and senior executives, and people from less prestigious versus more prestigious parts of the company — the more powerful people treat the less powerful people with an unusually large amount of respect, even deference, and the less powerful people don’t cower or kiss-up nearly as much as I see in most places.”

That’s the beauty of strategic recognition – every employee is encouraged to recognize any colleague (up or down the chain of command) for demonstrating core values and contributing to success. When you reach a max level of recognition program adoption across ...

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Who’s Who in Social HR Technology

Welcome to our Who’s Who list of companies who specialize in Social HR technology.

The list below has been collected from a couple of online sources as well as from our own research. The companies are listed in alphabetical order, but sortable by product solution. If you feel a company has been listed incorrectly or if you are a representative of the company and wish to modify your information, please contact us.

Solution categories:

  • Employee Engagement – Employee surveys, opinions
  • e-Learning – Learning management, talent development
  • HCM Solution – Human capital management system that offers an overall solution
  • People Management – Workforce analytics, case management, succession planning
  • Recruitment – Acquiring talent, candidate search, applicant tracking
  • Total Rewards – Reward & recognition, performance management, benefits
  • Talent Management – Staffing solutions
Company Solution Product Mobile Description
ADP HCM Solution

HRMS

Yes ...
Globoforce